Right There


£23,660 - £25,328 per annum

Right There, Edinburgh

  • Full time
  • Permanent
  • Hybrid working

, 8 Jul | Get your application in now before you're too late!

Closing date: 22-07-2024 (In 6 days)

job Ref: None

Full Job Description

We're recruiting for an Office Administrator to join our Housing Support team in Edinburgh. The Administrator is part of our Visiting Housing Support team which is delivered in partnership with Foursquare.

This is a newly created role, working in a fast-paced office environment to provide organised and effective administration support, as well as providing front line information to staff, managers and third sector partners.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones. 

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties & responsibilities will include:

  • Reviewing and writing up processes
  • Referral Management Sheet – Responsible for collating (workers, hours, new referrals and moved on) and updating on a weekly basis.
  • Ensure the People we Support tracker is maintained 
  • Housing Support Edinburgh Inbox - Responsible for managing and promptly responding to emails
  • Update databases the service uses. 
  • Organising and storing data for future research projects.
  • Involved in any relevant research processes ongoing within Housing Support Edinburgh
  • Develop how data is collated throughout the services, then implement ongoing. 
  • Sharepoint - General housekeeping uploading referrals, exit paperwork, etc
  • Manages Edinburgh Housing Support Teams Channel – General housekeeping 
  • Contribute to maintaining and securing confidential and sensitive information 
  • Manage Edinburgh Council monitoring and referral systems
  • Support the process for any audit.
  • Arrange meetings both internally and those with external partners, send invites, arrange location and attend to take detailed minutes if required.
  • Petty cash, expanses - responsible for creating spreadsheet and attached receipts from staff to send to finance weekly.
  • Training – First point of contact with L&D or external partners for arranging training and development days for staff, coordinating dates/times/location and attendees
  • First point of contact for all partner managers from other services to coordinate training etc from other partners.

Full details can be found in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We're looking for someone that has gained relevant Administration experience from working within an office-based environment. You will be confident prioritising a busy workload, have good IT skills with a working knowledge of MS excel and you will also have excellent communication skills with a flair for building relationships with internal and external colleagues.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Senior Support Worker.
  • Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period from 10am to 4pm with one-hour unpaid. Variations to these hours must be agreed with your line manager.
  • Your usual place of work will be 26 Leith Walk, Edinburgh, EH6 5AA. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements are in agreement with your line manager based on the needs of the service.
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
  • You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
  • Life Insurance from day one
  • Option to purchase and sell annual leave.
  • Cycle to work scheme.
  • Ongoing learning and development
  • Wellness programmes

Interested in Applying?

Click apply and you will be redirected to our website where you will find the full job & person specification and details of how to apply.

Thanks and Good Luck