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Apartment Host - Event Operations

The Hoxton, Edinburgh

Apartment Host - Event Operations

Salary not available. View on company website.

The Hoxton, Edinburgh

  • Full time
  • Permanent
  • Onsite working

Posted 2 days ago, 10 Jul | Get your application in today.

Closing date: Closing date not specified

Job ref: cdb407b899fa4ddd85f85811daafb872

Location ref: Edinburgh

Full Job Description

  • Be the go-to for all delegates, you'll have your own way of helping them with what they need, making them welcome and at ease.
  • Ensure our space is set to impress from first light, to close of play, with everything in-between.
  • Keep on top of our meeting room maintenance and ensuring all the rooms are set up correctly, with billing and checking in and out for events are smooth.
  • Liaise closely with our groups and events team and work closely with the rest of the hotel team to ensure you are providing a great experience for our guests, from first contact to when they go and beyond.
  • Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and supporting with requests.
  • Handle cash and card payments and help out the team on the floor.
  • Anticipate needs and proactively provide solutions so that our guests' expectations are not only met but exceeded.

    Individuals. You're looking for a place where you can be you; no clones in suits here.
  • Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night.
  • You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
  • You're not precious. We leave our egos at the door and help get things done.
  • You're up for doing things differently and trying (almost) everything once.
  • If we got stuck in a lift together, we'd have a good time and share a few laughs.
  • You want to be part of a team that works hard, supports each other, and has fun along the way.
  • Previous experience in a busy front of house role; you genuinely care about making people feel welcome and looked after.
  • You are the person that knows everyone, and they all know you.
  • Nothing is an issue for you, you know what our guests want even before they do.
  • Someone who's great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.

    Competitive salary.
  • 29 days holiday (including bank holidays), pension and life insurance.
  • Food on us during your shift.
  • Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
  • Time off to volunteer with one of our partner charities.
  • Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
  • Regular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time!
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
  • Excellent discounts across The Hoxton and the global Ennismore family.

Direct job link

https://www.s1jobs.com/job/apartment-host-event-operations-127098053
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