Apprentice Business Administration

Job purpose: The Business Administrator will support the smooth day-to-day running of the office and assist with

recruitment and general administration for Moonrise 24 Hrs Recruitment across our

Scotland Office.

We are looking for someone who is organised, reliable, and able to work independently as

well as part of a team. Experience working in a care home, domiciliary care, or healthcare

recruitment environment is preferred, as this will help you understand the needs of our

clients and care staff.

Duties and Responsibilities

• Manage day-to-day office administration, including answering calls, emails, and

handling correspondence.

• Assist with recruitment by advertising vacancies, arranging interviews, processing

applications, and onboarding new staff.

• Prepare and manage staff rotas when required.

• Carry out staff supervisions and maintain accurate records.

• Coordinate training bookings and maintain training records.

• Prepare reports, presentations, and general administrative documents.

• Support the planning of meetings, events, and company activities.

• Liaise with clients, candidates, and staff to ensure excellent customer service.

• Maintain accurate employee records and ensure compliance documentation is up to

date.

• Work closely with the Stockton team to support the daily operations of

Moonrise 24 Hrs Recruitment.

• Undertake any other reasonable administrative duties as required.

Knowledge and Experience

• Previous administration experience is essential.

Experience in a care home, domiciliary care, healthcare, or recruitment setting is

preferred.

• Good knowledge of Microsoft Office (Word, Excel, Outlook, and Power

Point).

• Excellent organisational and communication skills.

• Ability to manage multiple tasks and meet deadlines.

Personal Specification

• Friendly and professional.

• Well organised with good attention to detail.

• Able to work in a fast-paced environment.

• A team player with a positive attitude.

• Able to maintain confidentiality and work on their own initiative.

What will I learn? Office administration: Managing emails, answering phone calls, handling correspondence and organising documents.

Recruitment and onboarding: Advertising vacancies, reviewing applications, arranging interviews and helping new employees get started.

Microsoft Office: Improving your skills in Word, Excel, Outlook and Power

Point.

Communication and customer service: Communicating professionally with clients, candidates, care staff and colleagues.

Organisation and time management: Prioritising tasks, meeting deadlines and managing multiple responsibilities.

Staff rota management: Helping organise shifts and maintain staff schedules.

HR and employee records: Maintaining confidential staff files and keeping employment and compliance documents up to date.

Training coordination: Booking staff training and updating training records.

Teamwork and problem-solving: Working with colleagues, handling everyday challenges and helping the office run smoothly.

Confidentiality and data protection: Learning how to handle sensitive employee and client information appropriately.

What qualifications or qualities are required? For the Apprentice Office Administrator role at Moonrise 24 Hrs Recruitment, you need:

Qualifications and experience

Previous administration experience.

Basic knowledge of Microsoft Word, Excel and Outlook.

Healthcare or recruitment experience is an advantage.

Personal qualities

Good communication skills.

Well organised and reliable.

Friendly and professional.

Good attention to detail.

Able to work independently and in a team.

Willingness to learn and develop new skills.

Able to maintain confidentiality.