Apprentice Customer Service Advisor

Job purpose: Are you ready to come on a journey with us? At Mc

Gill’s we are dynamic, enthusiastic and developing all the time, working to build the largest independently owned bus company in the UK.

To continue our success and growth we need the best people, and that means we need you! If you want to make your mark by taking the next step in your career then we have the opportunities you could be looking for.

GTG Training are recruiting for an Apprentice Bus and Coach Mechanic and an Apprentice Parts Technician on behalf of Mc

Gill's Buses. This is a fantastic opportunity for those who are ready to advance their career within the automotive industry.

• Earn while you learn

• Gain an SCQF Level 6 in Parts Distribution

• Work full time in a garage workshop

• Job based in Larbert

The Modern Apprenticeship Programmes allow apprentices to work full time and earn while they learn putting theory into practice within a training environment.

Apprentices will gain experience in all operating systems within their own parts department and will have the opportunity to put theory into practice within their own facility. Customer facing and parts identification units will be undertaken, ensuring apprentices will be able to meet and exceed their organisation's customer expectations.

What Might a Typical Day in this Job look like?

This programme covers the following areas:

Receiving and dispatching parts

Dealing with customer enquiries

Sourcing parts for customers and technical staff

You will be based within a parts department, involved in giving customer advice, ordering required parts, components or accessories and updating computer systems.

What will I learn? What qualifications or qualities are required?

You must have or expect to gain National 4 or above in English, Maths, and an Admin or Computer Studies subject is preferred but not essential.

What qualifications or qualities are required? What personal qualities are required?

We are looking for candidates who want to kickstart their career in the automotive industry and who are keen to learn.

You must be dedicated and have a proactive approach to your work and learning.

You are able to prioritise and work to timelines.

A willingness to work in a practical environment using your own initiative.

A full UK Driving licence essential.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of disability, gender identity, sexual orientation, religion, belief or race.

Applications will be considered as they are received and therefore adverts may close early due to high volume.

Are you ready to become an apprentice and start learning and earning? Apply now.