Apprentice Service Desk Coordinator

Mitie Group plc.

Apprentice Service Desk Coordinator

£16000

Mitie Group plc., Farm Cross, South Lanarkshire

  • Full time
  • U
  • Onsite working
  • Apprenticeship programme

Posted 2 weeks ago, 1 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 8ee8b5e238d242639b4fad2d324376e0

Full Job Description

To learn all aspects of the Service Desk Coordinator role, Taking ownership of a contract or portfolio of buildings as part of ongoing learning, Scheduling and planning works for engineers and sub-contractors, Up-dating jobs on Maximo CAFM system and use of Click planning platform, Ensure Purchase Orders for all contracted works are correctly raised and approved for payment, Monitoring the mailbox and ensuring that all incoming emails are dealt with ,Review all certification, worksheets and contractor reports to capture any remedial works required, Working with Service Delivery Manager/Contract Manager to provide any support they require, including providing Management Information for customer reports, Prepare quotations as required, Learn and understand the planner roles for other contracts to be able to help with absence cover, Regular communications - both via Teams call and Emails, Able to build good working relationships with internal and external stakeholders and Attaching
certification, purchase orders, documentation as required into Maximo

£16,000 a year - Full-time, Fixed term contract