Area Head Steward - Edinburgh

The Scotsman Group are looking for an Area Head Steward to oversee the stewarding requirements of the Edinburgh venues., As Area Head Steward, your role will include:

• Three Sisters being the default venue.
• Managing and overseeing the stewarding requirements for our Edinburgh venues, including, but not limited to, Biddy Mulligans, Maggie Dicksons, Cabaret Voltaire, Golf Tavern, Inn on the Mile & Ghillie Dhu. This role includes managing rotas, recruitment, holiday periods, sickness and have a confidence in dealing with general HR / staffing issues.
• Be able to work till close of venues, including late-night.
• Liaising with Management & Lead Stewards to ensure appropriate resources are in place for each of the venues and also for events, ie: Royal Highland Show, Hogmanay, St.Patrick's Day, Superbowl, Fringe/Festival, Murrayfield Stadium events etc
• An expectation to work at other venues when required, especially when there staffing issues or challenging events.
• To ensure that movement of staff occurs between venues, when required, to suit the needs of the business.
• Ensuring that the highest standards are met by the team of Door Supervisors under your command. This includes conduct and appearance.
• Have an oversight of all incidents, ensuring that they are dealt with appropriately, to the satisfaction of the authorities & the Scotsman Group.
• Liaise with the Licensing Manager on a regular basis to ensure that standards are being met and to report any concerns when required.
• To be able to carry out disciplinary hearings if required.
  
  A valid SIA Door Supervisor licence
• Previous experience in a similar role is preferred, but not essential.
• Experience of managing a team of door stewards is preferred.
• Excellent communication and customer service skills with the ability to confidently deal with a vast range of challenging situations and be able to promote the venues in a positive light.
• Availability to work shifts, including late nights and weekends as per business needs.
• Team Leader who sets high standards.
  
  The Scotsman Group is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
  
  As part of Scotsman Hospitality, you will have access to the following benefits that include:
• TRONC electronic tips - Our staff keep 100% of tips earned in venues.
• Wagestream - Stream up to 40% pay as it is earned, and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.