Area Supervisor - Visitor Attraction Caf Sites

Job Title: Area Supervisor - Visitor Attraction Caf Sites (Edinburgh, Midlothian & East Lothian)

Salary: 29,000 - 33,000 DOE

Hours: Full-time (approx. 40 hours per week)

Location: Edinburgh, Midlothian & East Lothian

Driving License: Essential (own transport required)

About the Role

Blue Arrow are looking for a permanent hands-on Area Supervisor to oversee a group of cafs across Edinburgh, Midlothian, and East Lothian. This is a leadership role for someone who thrives in a fast-paced environment and leads by example. You'll be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front-of-house experience. Must have previous experience of working in fast passed busy environments, working in busy caf kitchen environments and fast paced counters.

While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs, albeit over time will be paid at an hourly rate.

Sites are open from 9.00am, 7 days a week.

Key Responsibilities / Requirements

• Oversee day-to-day operations, working in different sites daily, working closely with Senior Management.
• Barista trained. Level 3 Food Hygiene Certificate and or / if Allergen Awareness Certificate.
• Maintain 5* food quality at all times.
• Lead by example, be hands on, motivate, and develop caf teams to deliver an exceptional customer experience
• Ensure compliance with health & safety and food hygiene standards.
• Drive continuous improvement and implement best practices. Following the house rules ensuring all daily checks are completed.
• Good communication with Senior Managment

What We're Looking For

• Previous experience in a similar role OR extensive hands-on experience as a Caf Supervisor/Manager.
• Strong leadership skills with the ability to inspire and support teams.
• Excellent organisational and problem-solving abilities.
• A proactive, customer-focused approach.
• Full UK driving license and access to a vehicle (essential).
• Flexibility to travel between sites and adapt to business needs.

Benefits

• Competitive salary based on experience.
• Paid overtime.
• Opportunity to grow and develop within a supportive team environment.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.