Automation Lead L1(Contract)

AUTOMATION LEAD L1(CONTRACT)

2026-09-22T00:00:00

Scotland

GB

PH33 7PB

Any

2026-12-22T07:00:27.68

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement.

Key Responsibilities

• Ensure complete understanding of requirements needed to implement automation of various accounts in BUs.


• Shortlist accounts depending upon the size of the account and their ability to accommodate maturity.


• Drive automation maturity in the shortlisted accounts to the next level.


• Align the customers by showcasing Wipro’s capability to drive automation and ROI achievement for the customer.


• Ensure contractual commitments for a particular project are met by understanding the scope and requirements.


• Ensure the desired software and infrastructures are implemented required for automation.


• Ensure scalable standards of dashboard and process support system for active automation monitoring.


• Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams.


• Review the automation projects on progress and resolve complex escalations related to operations, production, quality control, schedules, and maintenance.


• Come up with solutions for automation issues persistent in the development unit.


• Manage the appropriate level of access control to protect export-controlled, proprietary, and sensitive project information.


• Periodically review project status in relation to the project plan and ensure successful rollout.


• Review upcoming automation trends, technologies, and ways of working to identify capability gaps within the team.


• Maintain customer relationships and derive maximum customer references to ensure business continuity.


• Receive feedback from customers and align resources internally to close all gaps.


• Deliver Client Engagement CSAT, Customer reference, Customer Solutions, and reduce mean time to resolve customer issues.


• Implement bots for platform/non-platform accounts, manage the number of accounts per DU.

Mandatory Skills

GCP Architecture. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with bold ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and industry. It has always been in our DNA — as the world around us changes, so do we. Join a purpose-driven business and a place that empowers you to design your own reinvention. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodations will be provided to all applicants, including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance, where possible, and will be reviewed on an individual basis. Wipro values diversity and provides equal opportunities to all.

#s1-Gen

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description: Job Description Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of
account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing WiproâÃÂÃÂs capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and
sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Deliver Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU Mandatory Skills: GCP Architecture.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant
evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides