Automotive Tools Sales Adviser
Welzh Werkzeug
Automotive Tools Sales Adviser
£23795
Welzh Werkzeug, Gretna, Dumfries and Galloway
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 1 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: b10006d4d98640598dd493a9f6579323
Full Job Description
As a Customer Service Sales Adviser, you will be responsible for assisting customers in placing orders, managing returns, dealing with enquiries and providing exceptional customer service overall throughout the sales process.,
- Receive and process customer orders via phone, email, or online platforms.
- Provide product information, pricing details, and delivery information to customers.
- Address customer inquiries, concerns, and complaints in a timely and professional manner.
- Coordinate with internal teams to ensure timely order fulfilment and delivery.
- Manage returns claims that adheres to company policy.
- Identify opportunities for upselling and cross-selling additional products to customers.
Proven experience in a customer service or sales role, preferably within the Automotive sector. - Knowledge of automotive tools and equipment is .
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport with customers.
- Ability to multitask and prioritise in a fast-paced environment.
- Proficiency in using CRM software and other relevant computer applications., If you are passionate about delivering exceptional customer service and have a knack for sales, we encourage you to apply for the Customer Service Sales Adviser position at Welzh Werkzeug. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for our team. We look forward to hearing from you!, Retail sales: 2 years (preferred)
- Customer service: 2 years (preferred)
At Welzh Werkzeug, we pride ourselves on providing high-quality Automotive Tools to our distributors. Our dedication to excellence extends beyond our products to our customer service experience. We are currently seeking a Customer Service Sales Adviser to join our team and contribute to our mission of delivering exceptional service to our clients.
Competitive salary, reviewed with experience. - Opportunities for career growth and advancement within the company.
- Dynamic and supportive work environment with a focus on teamwork and collaboration.