Booking Support Administrator

As a Booking Support Administrator, you'll play a key role in coordinating survey appointments and ensuring our surveyors' diaries run smoothly and efficiently. You'll act as a crucial link between customers and our team, providing exceptional administrative and scheduling support. Your responsibilities will include:

• Inputting survey or retrofit instructions from various clients
• Coordinating and managing daily surveyor diaries and appointments
• Handling incoming and outgoing calls, emails, and fax communications
• Engaging directly with customers to schedule and confirm appointments
  
  We're looking for someone who thrives in a fast-paced, customer-focused environment. You'll be an organised multitasker with excellent communication and logistical skills.
You will ideally have:
• Experience working in a busy office environment with strong teamwork and multitasking demands
• Previous customer-facing or support role experience
• Excellent written and verbal communication skills, with confidence on the phone and via email
• Proficiency in Microsoft Office and a willingness to learn new systems
• A proactive, flexible approach and a strong work ethic
  
  Harvey, Donaldson and Gibson are one of Scotland`s largest residential property surveying firms, helping thousands of customers annually by surveying and valuing their homes.
Booking Support Administrator Glasgow City Centre - Salary £25,000 plus access to a performance based bonus Harvey, Donaldson & Gibson - One of Scotland's largest residential property surveying firms


• Birthday Day Off - Celebrate your day, your way!
• Perks at Work - Enjoy discounts on travel, tech, retail & more
• Staff Discounts - Savings on estate agency, mortgage, conveyancing & surveying services
• Employee Assistance Programme - 24/7 confidential support with Telus Health