Brand Consultant

We have an exciting opportunity for a full time Brand Consultant to join our Menswear department, who would be responsible for supporting our Polo Ralph Lauren brand partnership. You will have a true passion for Polo Ralph Lauren and look forward to being the face of this brand, driving the customer experience, engaging and building relationships with each client.,

• To liaise regularly with Line Managers, Buying and Merchandising, Personal Shopping Department and Brand contacts to ensure the area fully represents the brand in order to maximise sales.


• To identify ways to improve brand awareness both externally and by increasing knowledge of the brand across the floor, reporting regularly with the Brand and Line Managers.


• Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email


• Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences


• Ensure that a base of regular customers is rapidly recognized and maintained by personal contact


• Develop a high level of product knowledge and share your opinions on current and future trends


• Ensure effective stock replenishment and that merchandising is of a standard that is reflective of brand


• Handle all point of sale transactions
  
  Do you keep up to date with luxury fashion?


Do you love being an ambassador for luxury brands?

Do you love all things luxury retail?,
• You will have a previous in a similar customer facing role in retail.


• Experience with working to visual merchandises guidelines


• You will have excellent communication skills


• Great organisation skills to ensure the stock accuracy of a high volume brand


• You will have a true passion for all things Polo Ralph Lauren
  
  Salary for this role is £11.94 per hour. In addition to this you will also be eligible for our commission scheme from day 1, earning 0.5% commission on all own bought sales, as well as the potential for enhanced levels of commission when both individual and team targets are achieved.


How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion


• Up to 40% off hospitality, foodmarket and hampers


• 30% off beauty and perfumery, wine and spirits


• Clothing allowance


• Competitive commission scheme


• Paid overtime


You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups - Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!