Business Change Officer

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at .
Please consider the following when completing your Supporting Statement:
Your experience supporting change or improvement activity, including helping teams understand current ways of working and identify opportunities for improvement.
How you work collaboratively with others, including supporting workshops, engagement activity and gathering feedback to help deliver shared outcomes.
Your communication and relationship building skills, including how you engage different audiences and build positive working relationships.
How you manage your workload and adapt to changing priorities, ensuring tasks are organised, progressed and delivered.
Your use of technology and information to support improvement, including digital tools (e.g. Microsoft 365) and using data or feedback to inform decisions.
Your approach to problem-solving, including identifying issues and contributing to practical, structured solutions.
Job Details
Are you interested in improving how Fife Council works and supporting meaningful change?
The Business Management Innovation Unit (BMIU), within the Finance and Corporate Services Directorate, works with Services across Fife Council to support change and improvement.
With a focus on improving business processes, encouraging self-service and making the best use of technology, the team challenge and support individuals, teams and Services to think differently and introduce new ways of working.
We are looking for enthusiastic and motivated individuals to join the team, who are keen to develop their skills and contribute to a range of improvement and business change activities. You will have strong people skills and the ability to build positive working relationships, helping teams and Services to work collaboratively to deliver better outcomes.
Working closely with BMIU Lead Officers and managers, you will:
Support teams and Services to understand current processes, identify opportunities for improvement and make better use of technology, including Oracle Cloud, AI (Copilot) and other Microsoft and digital tools.
Assist in planning, creating and delivering engagement activities including; workshops, collaboration sessions and communications to support change.
Develop and maintain practical support materials such as guidance, process maps and user resources to help embed new ways of working.
Build positive working relationships with colleagues to facilitate change.
Gather and analyse feedback and information to help understand the impact of changes and support continuous improvement., Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria .
How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See How We Work Matters behaviour framework on the intranet for more information.
Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
Directorate Information -
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As a progressive employer, we offer the opportunity to work in this role as a "blended working" arrangement with home-working opportunities and occasional office-working as required. While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required.
For further information please contact: Steven.Drysdale@fife.gov.uk

Educated to SCQF Level 7 (HNC / Advanced Highers) or equivalent experience.
Ability to build positive working relationships and work collaboratively with colleagues across Services.
Comfortable working in a dynamic and changing environment, with the ability to manage and prioritise a varied workload.
Confidence to engage with colleagues at all levels and support change and improvement activity.
A proactive approach to problem solving, with the ability to identify issues and help develop practical solutions.
Strong communication skills, both written and verbal, with the ability to explain ideas clearly and support engagement activity.
A flexible and adaptable mindset, with a willingness to learn and develop.
An organised approach to work, ensuring tasks are progressed effectively and deadlines are met.