Business and Customer Support Advisor

You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from home for part of your week and spend some time in council buildings to best suit your work, meetings and collaboration.

An exciting opportunity has become available within the Business and Customer Support Team. This team plays a vital role in ensuring the council delivers high quality services to our customers in line with current legislation and policy. It also provides valuable support across a variety of council services which helps these teams focus on delivering essential services to the people and communities of Angus.

We operate as one integrated team. While you may be appointed to a particular area, duties can change to meet service demand.

Flexibility, collaboration, and a positive approach to change are essential.

We are looking to recruit a Business and Customer Support Advisor who will ensure that the team's resources are used effectively, encourages efforts to improve how we work, helping colleagues deliver a better experience for customers while driving changes to provide high quality administrative and customer support within a busy environment.

For this vacancy, applicants should demonstrate how they meet criterion 11.1 relating to supervising and supporting a team, as outlined within the Person Specification.