Business Support Team Administrator

Job purpose: THIS IS AN ENTRY LEVEL POSITION INTENDED FOR A RECENT SCHOOL OR COLLEGE LEAVER LOOKING TO START IN THE WORLD OF WORK.

🔶Have you recently left school?

🔶Are you looking to earn money while you learn on the job and gain a nationally recognised qualification at the same time?

🔶Are you interested in starting a career in administration and/ or property?

One of Scotland`s largest residential property surveying firms is looking for a motivated, hardworking Modern Apprentice to join their Business Support Team in their Glasgow City Centre office. They help thousands of customers annually by surveying and valuing their homes.

Their support team play a critical role in ensuring that survey appointments are booked with customers and to ensure that surveyor diaries are structured efficiently. Constant contact with both customers and colleagues is required so being a confident and helpful communicator is key in this role.

Please note that this opportunity is for an inital 14 month contract and there may be an opportunity for a permanent role after this for the right candidate.

The successful candidate should have strong logistical skills and be able to prioritise their workload and the workload of the surveyor diaries they control. Whilst you learn on the job, you will be working towards a Level 6 SVQ in Business and Administration and will be supported throughout undertaking this.

Key Responsibilities include:

🔷Receiving and inputting survey and/or retrofit instructions from varying client bases

🔷Providing support to Surveyors by arranging day-today diaries and appointments

🔷General administration in dealing with incoming and outgoing fax-to-email, e-mail enquiries and telephone enquiries

🔷Providing support to regional office network

🔷Dealing with incoming phone enquiries from customers and making outgoing calls to customers

🔷Any other duties which should arise

What will I learn? 🔶You will learn the importance of efficient, clear communication and accuracy.

🔶You will gain skills in organisation and multitasking.

🔶You will be working towards a Level 6 SVQ in Business and Administration whilst learning on the job and will be supported throughout.

What qualifications or qualities are required? Motivation, enthusiasm and a strong work ethic are the most important qualities to have.

National 5 qualifications in English and Maths are essential and a National 5 qualification in Administration/ IT/ Business is a bonus.

Previous customer service experience is also required for this role.

Our client is also looking for someone who is:

🔷Organised and able to constantly multi-task

🔷Confident and efficient communicator who understands the importance of good customer service

🔷Able to thrive and enjoy working in a high performing, customer-centred environment

🔷Able to use Microsoft Office software with an aptitude in learning new systems

The successful candidate will have to complete pre-employment checks prior to starting.

Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

If you think you are up for this challenging role, we would love to hear from you!