Call Centre Representative
CSP U.K. LTD
Call Centre Representative
£24892
CSP U.K. LTD, Edinburgh
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 1 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 3aa61053e9a54f309f96cb1f1da72f19
Full Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting customers with their inquiries., Answer incoming calls promptly and professionally
- Provide accurate information to customers regarding products, services, and promotions
- Assist customers in resolving issues or concerns
- Up sell products or services when appropriate
- Follow call centre scripts and guidelines to ensure consistent customer service
- Handle escalated calls or difficult customers with patience and professionalism
Excellent phone etiquette and communication skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
- Ability to work well in a team-oriented setting
If you are passionate about providing exceptional customer service and have the skills required for this role, we encourage you to apply. Join our dynamic team of Call Center Representatives today!
From £24,891.51 a year - Full-time