Care Management Assistant - DGA13529

Job Description

Care Management Assistant (2)

Castle Douglas

£28,815 - £30,597

We are recruiting for 2 vacancies within the Social Work Services Care Management team.

These vacancies will be responsible for monitoring of the Self Directed Support Direct Payment Prepaid Card accounts in line with our agreed processes. The successful candidates will work within an existing team of Care Management Assistants to check existing accounts and escalate any areas of concern to key Operational Colleagues.

This post requires you to be educated to SCQF Level 6 or equivalent in a relevant subject (Social Care or Business Administration).  Recent extended office experience including meeting and monitoring deadlines is an essential requirement for the post.

You will be expected to be flexible in your approach to team working. You must be able to deal professionally and sensitively with other organisations and the wider public, exercising discretion and maintaining confidentiality.

As this is a busy role, the ability to work under pressure is essential. Working  knowledge of a Business Information and/or Finance System is also essential.

This post is a hybrid post with the requirement of a minimum of 2 days in an office following an induction period.  The indication period will require the successful candidates to be office based during training.

Base to be discussed at point of interview.

With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing.  Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more.  Employees also get access to membership of The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.

Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.

For further information please contact:
 Tanya McDonald, Finance Control Officer on or

Vicki Davis, Care Management Co-ordinator on