Casual Funeral Service Operative

Hours are as and when needed and are not guaranteed, however, you could typically work between 10 - 20 hours per week.

Flexibility is what we offer here at Dignity for our Casual-based roles. With 0-hour contracts, this gives you the freedom to work around personal commitments and work hours which can be better suited to you!

You don't need experience, just a strong desire to help people in your local community, you'll enjoy working as part of a team, be physically able to carry out manual handling duties, be comfortable around the deceased, and hold a Full UK Driving License.

Interested in becoming part of our family...?

We currently have an opportunity for a Casual Funeral Service Operative to join our dedicated team of Funeral Professionals at K D Henderson Funeral Directors Annan, serving our communities across Annan, Dumfries and Carlisle

What is the day-to-day for our Operatives?

As a Casual Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Hours are flexible and they can fluctuate depending on business/branch needs and therefore aren't guaranteed.

Usual branch operating hours are between Monday - Friday (09:00 - 17:00) , the successful candidate will be required to be part of our on call rota, working weekends and out of hours 1 in 4 weeks.

Other duties will include:

• Preparing and ensuring the cleanliness of vehicles.


• Being part of the funeral service by bearing the coffin and driving company vehicles.


• Bringing the deceased into our care.


• Driving company vehicles on the day of funerals including hearses and limousines.


• Assisting the Funeral Director with pre-funeral checks including route planning and address checking., Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).


Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.


• A full UK driving licence (Manual) - driving is an essential part of the role.


• Good level of physical fitness, as this role will involve heavy lifting duties.


• The necessary documentation for a basic DBS, reference & driving licence check.


• Pride in your appearance, ensuring you are always professional.


• A caring and empathetic nature.


• The determination to deliver excellent client services.


• Any previous experience within the industry is advantageous.
  
  Hourly Rate of £12.04 + on-call payments as and when completed.


• 28 Days Holiday (inclusive of bank holidays).


• Statutory sick pay.


• Opportunity to permanent vacancies across our company should you wish to take this direction internally.


What are the next steps?