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Casual Guest Service Agent

Klarent Hospitality, Edinburgh

Casual Guest Service Agent

£13

Klarent Hospitality, Edinburgh

  • Part time
  • Temporary
  • Onsite working

Posted today, 26 May | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 4479a60fbbc040d99022023201e4b010

Location ref: Edinburgh

Full Job Description

  • Deliver a seamless, refined guest journey from arrival to departure
  • Act as the first and lasting impression of The Caledonian Edinburgh
  • Provide attentive, personalised front-of-house service
  • Uphold the hotel's luxury standards and brand values at all times
  • Support the wider Front of House team in exceeding guest expectations., Manage check-in and check-out with efficiency, discretion and warmth
  • Respond promptly to guest enquiries, resolving requests professionally
  • Maintain thorough knowledge of room categories, rates and promotions
  • Maximise occupancy and revenue through confident upselling
  • Follow all security, cash handling and health and safety procedures.

    A polished and welcoming professional with a passion for luxury hospitality
  • Naturally warm, confident and composed in all guest interactions
  • Detail-orientated with strong communication and organisational skills
  • Proactive, adaptable and calm under pressure
  • Flexible to work across varied shifts, supporting hotel operations.

    Set within the heart of Edinburgh, The Caledonian Edinburgh invites guests into beautifully re-imagined bedrooms inspired by Scotland's landscapes and heritage. We are seeking a Guest Services Agent to help deliver a seamless, refined experience from first arrival to final farewell.

    Hourly Rate of £12.86
  • Free and healthy meals when on duty.
  • 50% off our Food & Beverage Venues - The Court & Caley Bar
  • Discounted use of Leisure Facilities
  • Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
  • Opportunities for your personal development within the Hotel Group Brand Portfolio
  • Pension enrolment
  • We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
    • Why Join Us At The Caledonian Edinburgh, you'll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth. Begin your journey with one of Edinburgh's most iconic Learn more: www.klarenthospitality.com/careers

Direct job link

https://www.s1jobs.com/job/casual-guest-service-agent-126892364
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