Cleaning Supervisor

Do you have a passion for maintaining a safe and clean workplace? Do you enjoy leading a team and delivering excellent customer service?

We are seeking a proactive and professional Cleaning Supervisor to join our team with ISS Facility Services.

In this role, you will be responsible for supporting the day-to-day operation of the contract, ensuring high service standards are consistently delivered across all areas of responsibility. You will play a key role in supervising staff performance, maintaining effective communication, and supporting operational compliance within a fast-paced environment.

The successful candidate will be confident, organised, and customer-focused, with the ability to lead by example while ensuring services are delivered safely, efficiently, and professionally.

The Role

Duties include, but are not limited to:

Supervising the day-to-day operations and performance of staff, ensuring high standards of service delivery

Responding positively, professionally, and promptly to customer requirements and operational requests

Ensuring a first-class service is consistently delivered across all areas of responsibility

Maintaining clear and accurate communication to support the effective delivery of the contract

Following all company policies, procedures, and operational regulations

Supporting the company's Health & Safety policies and reporting any hazards, near misses, or unsafe practices

Using Microsoft Office and other IT systems to support reporting, training, and operational requirements

Carrying out regular audits and ensuring any follow-up actions or rectifications are completed

Producing and presenting audit findings and operational information to stakeholders across the business

Excellent customer service skills

Reliable, hardworking, and professional in approach

A team player who works well with colleagues and customers

Able to communicate politely and effectively with all site users

Strong attention to detail, maintaining exceptional cleaning standards

Able to work effectively on your own initiative

Strong leadership skills

Relevant experience in cleaning and supervising cleaning operations, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.