Cleaning Supervisor

Cleaning SupervisorFort Augustus, ScotlandPay: £16.23 per hour (Travel allowance provided)Hours: 73.5 hours per week - 10.5hrs per dayRotation: 3 weeks on / 3 weeks offPlease note: This role is subject to a DBS check, which will be arranged by the company.Set in the beautiful surroundings of Fort Augustus in the Scottish Highlands, this is a unique opportunity to work in a truly stunning and remote location. Situated at the southwestern tip of Loch Ness in the Great Glen, it is a key village known for its canal locks and scenic Highland setting between Inverness and Fort William.Role OverviewYou will be responsible for delivering a high-quality cleaning and housekeeping service in line with company standards, contract requirements, and agreed performance and financial targets.At the heart of the role is a strong focus on resident experience. By maintaining consistently high standards across accommodation, welfare, and communal spaces, you will help create a safe, welcoming, and well-maintained environment where residents can relax, recharge, and feel at home. You will take pride in ensuring bedrooms, shared areas, and recreational facilities are presented to a high standard, creating spaces that residents are comfortable using and proud of.Through friendly and positive interactions, you will build strong professional relationships with residents, helping to create a warm and approachable atmosphere across the village. You will also play a key role in supporting village activities and events, ensuring spaces are prepared to a high standard and contribute to an engaging and inclusive community environment.By listening to resident feedback and recognising opportunities to enhance satisfaction, you will actively contribute to continuous improvement across the village, promoting facilities and encouraging engagement in village life. In doing so, you will act as a proud ambassador for Sodexo's Remote Living proposition, helping to create a true "home-from-home" experience for every resident.What you'll doManage the day-to-day delivery of cleaning and housekeeping services to agreed standards and KPIsEnsure full compliance with Health & Safety, COSHH, hygiene, fire safety, and safe working practicesSupervise, support, and monitor team performance to maintain high service standardsTrain staff to ensure cleaning procedures and schedules are consistently followedCarry out regular quality checks and complete all required documentationManage cleaning materials, equipment, and assets, ensuring safe use and timely maintenanceEnsure appropriate use of safety signage and promote a safe working environmentDeliver excellent customer service, responding to feedback and resolving issues where possibleReport incidents, accidents, and irregularities promptly and take appropriate actionAttend training sessions and team meetings as requiredProvide ongoing guidance, support, and coaching to team membersMonitor team performance, conduct, and productivityOrganise workloads to ensure smooth and continuous service deliveryPromote high standards of hygiene, safety, and professionalism at all timesWhat you'll bringExperience in cleaning or housekeeping servicesPrevious experience supervising or leading a teamStrong communication and customer service skillsGood understanding of Health & Safety practicesDesirableBICSc Level 1 (or equivalent)Experience working in a compliance-driven environmentWhat We OfferCompetitive rate of payAll meals and accommodation provided during your working rotationFree on-site facilities, including a fully equipped 24/7 gym and social barLaundry service availableStructured rotation: 3 weeks on / 3 weeks offWhy Sodexo?Wellbeing support and Employee Assistance Programme24/7 virtual GP and retail discountsPension and development opportunitiesInclusive and supportive workplaceJoin Sodexo and be part of something greaterWe are a Disability Confident Leader employer, committed to supporting disabled candidates and creating an inclusive workplace.Join a team that values you for being you.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications Apply Now Add to wish list

• Alternative Job Searches
• Consumer Goods
• Accounting
• Social Care
• Graduate
• Warehousing