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Client Services Voice - Team Manager (Stirling)

Ss&c Technologies, Inc., Stirling

Client Services Voice - Team Manager (Stirling)

Salary not available. View on company website.

Ss&c Technologies, Inc., Stirling

  • Full time
  • Permanent
  • Onsite working

Posted 2 days ago, 13 Oct | Get your application in today.

Closing date: Closing date not specified

Job ref: 6e77b582834c4ff9a568f19a10afbf0c

Location ref: Stirling

Full Job Description

  • Coaching, feedback & development of Associates.
  • Associate observations (coaching, monitoring).
  • Absence management.
  • Objective reviews.
  • Performance management of Associates and Techs.
  • 1:1's - Associates and Techs.
  • To ensure all regulatory training is completed within timescales for self, Team and Team Leaders.
    • What You Will Bring:
  • Quality driven with a pride in delivering excellence.
  • Able to build effective relationships with internal and external clients and their customers.
  • Willing to successfully adapt to changing demands and conditions.
  • Able to communicate appropriately through different methods; suitable for varying audiences.
  • Expected to take responsibility for the completion of objectives and tasks; holding themselves and their team accountable.
  • Able to demonstrate integrity as well as using their initiative to seek out new opportunities to enhance the service.
  • Able to work in co-operation with others to achieve the desired outcomes.

    SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology., SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.

    Your Future: Professional Development Reimbursement including access to SS&C University
  • Work/Life Balance: Competitive holiday scheme
  • Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
  • Training: Hands-On, Team-Customised throughout your career

Direct job link

https://www.s1jobs.com/job/client-services-voice-team-manager-stirling-127576320
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