Co-ordinator, Investment Access, Projects & Support

You'll provide dedicated, proactive and high-quality co-ordination support to aligned Investment teams and groups, helping investors focus on investment decisions for our clients. You'll take ownership of day-to-day co-ordination activities and stakeholder requirements, while contributing to projects, operational support and improvements to ways of working across the wider team.Responsibilities Investment Team Co-ordination & Corporate Access

• Provide proactive, high-quality co-ordination support to aligned Investment teams and groups, delivering a reliable and consistently high-quality service.
• Manage corporate access for aligned Investment teams, including complex diary management for meetings with companies and analysts, and co-ordinating international research trips, ensuring arrangements, schedules, itineraries and records are effectively managed.
• Co-ordinate Investment team activities and internal meetings, ensuring relevant information, materials, systems and data are available and maintained effectively.
• Build trusted relationships with Investment teams, developing a strong understanding of their priorities and evolving requirements and resolving or escalating issues appropriately.
Projects, Events & Operational Delivery
• Co-ordinate and contribute to projects, events, offsites and wider Investment team, Neighbourhood and departmental initiatives, working with others to support effective delivery.
• Plan and deliver activities involving internal and external stakeholders, including venues, suppliers, visiting speakers and associated logistics, ensuring they are well planned and successfully delivered.
• Maintain effective operational support for aligned Investment teams, including reporting requirements and supplier payments.
Collaboration, Improvement & Future Readiness
• Collaborate across IAPS, Investment Research Services and the wider business, sharing knowledge, resolving issues and strengthening partnerships that support effective Investment team delivery.
• Identify and implement improvements to ways of working, using business systems, digital tools, AI and automation appropriately to simplify processes, reduce manual activity and improve service quality and efficiency.
• Be proactive in adopting new technology and ways of working, developing confidence and capability and sharing knowledge and effective practices with colleagues.
• Contribute operational insight and ideas to the development of the service, responding to evolving Investment team needs and contributing to effective ways of working.
What success looks like
• Investment teams receive a reliable, proactive and consistently high-quality service that responds to their priorities and evolving needs.
• Work is planned and prioritised effectively, with corporate access, projects, events and operational activities delivered accurately, efficiently and to a consistently high standard.
• Trusted relationships are built and maintained with Investment teams, colleagues and external stakeholders through clear, professional and responsive communication.
• The Co-ordinator contributes to a resilient and collaborative service by sharing knowledge, supporting colleagues and providing effective cover where required.
• Ways of working continue to improve, with new tools and technology adopted with curiosity and sound judgement to simplify activity, build capability and create capacity for higher-value support.
  
  Experience providing high-quality co-ordination, administrative or operational support in a busy environment, ideally supporting senior stakeholders or teams with complex requirements.
• Excellent organisational skills, with the ability to self-manage workload, prioritise competing requirements and deliver accurately to agreed timescales.
• Experience building effective working relationships and communicating professionally with a range of internal and external stakeholders.
• Strong attention to detail and sound judgement, with the flexibility to respond as priorities change and escalate issues appropriately.
• Confidence using business systems and digital tools, with a willingness to develop capability with AI and automation; specialist expertise is not required.
The type of candidate that we're looking for We are looking for a self-starter who is organised, dependable and comfortable taking ownership of their workload in support of senior stakeholders. You will be flexible and responsive, motivated to understand evolving stakeholder needs and confident building trusted relationships. You will be curious about new ways of working and comfortable developing your capability with business systems, digital tools, AI and automation. You do not need to be a technical expert; what matters is a willingness to learn, experiment appropriately and adapt as our tools and ways of working evolve. Critical skills
• Nurture relationships
• Adaptability
• Improvement mindset
• Digital effectiveness
• Team working
  
  At Baillie Gifford, we are committed to fostering an inclusive and respectful culture in which each of our colleagues can thrive and develop. We believe that our clients are best served by a diverse workforce with the experiences, ideas and perspectives that this brings.