Contracts Manager - Insurance & Reinstatement

Founded in 1978, Clark Contracts Ltd is a privately owned main contractor with several operating divisions; Construction, Fit Out, Refurbishment, Housing and Maintenance.

We are seeking an experienced Contracts Manager to lead and deliver high-quality services across our projects within our Maintenance Division with a focus on insurance & reinstatement. This is an exciting opportunity to take ownership of a busy, growing team, drive performance, and play a key part in shaping the success of our business.

Role & Responsibilities

• Manage the end-to-end mobilisation of new projects and insurance reinstatement claims from instruction through to final account settlement.
• Coordinate and schedule property inspections, stakeholder meetings and site surveys to ensure timely project commencement and compliance with client service level agreements.
• Undertake detailed condition surveys, damage assessments and scope validation exercises to establish repair strategies, programme requirements and project constraints.
• Maintain accurate and timely updates across client management systems and portals, ensuring all project information, compliance documentation and progress records are fully auditable.
• Prepare and submit comprehensive scopes of work, technical assessments, photographic evidence and supporting documentation to facilitate client approval and claim progression.
• Review, manage and administer client authorisations, ensuring works are delivered strictly in accordance with approved scopes, budgets and contractual requirements.
• Manage the submission and recovery of policy excess charges and other client-related financial transactions in line with contractual procedures.
• Provide technical product, material and specification submissions to clients, loss adjusters and other key stakeholders for approval and compliance purposes.
• Lead the procurement and supply chain management process, including the appointment and performance management of subcontractors, specialist contractors and material suppliers.
• Develop and maintain detailed project programmes, resource allocation plans and labour schedules to ensure contractual timescales and key performance indicators are achieved.
• Act as the primary point of contact for clients, policyholders, insurers and loss adjusters, providing regular progress updates, issue resolution and proactive stakeholder communication throughout the project lifecycle.
• Provide operational leadership to site teams, fostering a high-performance culture through effective communication, coaching, performance management and workforce engagement. Ensure full compliance with Health & Safety legislation, company procedures and regulatory requirements, promoting best practice and maintaining safe systems of work across all projects.
• Monitor project financial performance through detailed cost control, forecasting and monthly reporting, ensuring margins are protected and commercial objectives achieved.
• Identify, prepare and negotiate variations, compensation events and supporting substantiation to ensure all additional works are accurately valued and recovered.
• Oversee project completion, quality assurance inspections, client sign-off procedures and final account agreement, ensuring timely invoice submission and successful project close-out.
• Fully embrace the companies Customers 1st campaign to continually improve the way we deal with our customers.

The Candidate

• Demonstrable expertise in the use of Microsoft Project and Microsoft Office Suite, with the ability to develop, monitor and manage project programmes, resource allocation and performance reporting.
• Possess a strong understanding of Health, Safety, Environmental and Quality (HSEQ) requirements, with a proven commitment to maintaining compliance with current legislation, industry best practice and company procedures.
• Excellent communication and stakeholder management skills, with the ability to build effective relationships and engage confidently with clients, policyholders, loss adjusters, subcontractors and internal delivery teams.
• Highly proficient in contract administration, project management systems and IT-based reporting tools, ensuring accurate record keeping, document control and commercial governance throughout the project lifecycle.
• Demonstrate a proven ability to manage multiple projects simultaneously while delivering against contractual milestones, service level agreements and programme deadlines.
• Strong commercial and operational management capability, with the ability to oversee projects from initial survey and scope development through procurement, delivery, financial control, client sign-off and final invoicing.
• Ability to identify, assess and mitigate project risks, implementing effective solutions to maintain programme performance, customer satisfaction and commercial outcomes.
• Experience in managing and developing direct labour and subcontract supply chains, driving productivity, quality standards and operational excellence across multiple workstreams.

Why work for us?

At Clark Contracts Ltd, we offer more than just a job. We are committed to investing in our employees and providing opportunities for personal and professional growth.

In addition to a competitive salary (negotiable based on experience), you will benefit from:

• 33 days annual leave entitlement (This is inclusive of 8 public holidays), with the option to purchase additional holidays.
• Career progression opportunities
• Ongoing training and development
• Contributory personal pension scheme.
• Access to the company’s Employee Assistance Programme which includes support for both you and your family (conditions apply) as well as a team of Mental Health First Aiders.
• Cycle to Work Scheme.
• Group Life Assurance.
• Critical Illness Income Protection.
• Company Sick Pay.
• Enhanced Paternity and Maternity Pay.
• Eyecare Vouchers
• Employee volunteering scheme.
• Additional holidays for long service.

This is a full time, permanent position and will be based at our Paisley Head Office.

Candidates who apply for this role will have their data stored for the purposes of the recruitment process. The storage of your data complies with The General Data Protection Regulation. Full details of what is stored and how can be found in our Recruitment Privacy Notice which is located on our website.