Contracts Support Administrator

We're looking for a dedicated and organised Contracts Support Administrator to join our Inverness team. This is a key role in keeping the contracts office running smoothly, supporting both our customers and our sales design team. Your day-to-day work will involve a mix of traditional admin tasks, such as filing, typing, and preparing detailed project documents, alongside providing aftersales support, assisting with customer enquiries, and liaising with our installation partners. If you love keeping things organised, enjoy working in a fast-paced environment, and have a natural ability to communicate with customers, this could be the perfect role for you.

• Strong administrative skills, ideally with experience in a similar role.
• Confidence using Microsoft Office (Word, Excel, Outlook).
• Great communication skills, both written and verbal.
• A friendly, professional manner when dealing with customers.
• The ability to multitask and work to deadlines.
• Excellent attention to detail and strong organisational skills.
• A proactive attitude and enthusiasm for delivering an outstanding customer experience.
• Experience in the KBB industry or a design-led environment would be a bonus, but it's not essential.
  
  At Ashley Ann, we're passionate about what we do. Designing, creating, and delivering high-quality kitchen, bedroom, and bathroom projects, all made right here in Scotland. Our Aberdeen showroom is at the heart of the local community, offering beautifully designed interiors with the backing of a well-established, family-run business.
We take pride in our customer service, our craftsmanship, and our people. As a company, we value teamwork, attention to detail, and a commitment to excellence in everything we do.

We believe in rewarding hard work and commitment. In return, we offer:
• A competitive hourly rate.
• Enhanced holiday pay.
• Company pension.
• The opportunity to join our Company Bonus Scheme after a successful trial period.
• A welcoming, supportive team in a business that values its people.
Working hours: This is a full-time position, Monday to Friday, 9 am - 5 pm; however, we welcome applications from those looking for a part-time or reduced-hours role. Interested? If this sounds like the right fit for you, we'd love to hear from you! Apply today and take the next step in your career with Ashley Ann. Pay: £13.45 per hour,
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Employee discount
• Flexitime
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking