Credit Controller (Property Management)

An exciting new opportunity in the Finance Department with one of the market leaders in Property Factoring within Scotland!

Based within the wider Finance department of the Group, the role of Credit Controller will involve working as part of a credit control team of 7, driving collection of customer debt, communicating closely with customers and external partners and collaborating with the internal Property Factoring and other teams across the business.

Key duties will include:

• Agreeing and implementing payment agreements with homeowners, including facilitating the set up of Direct Debits and Standing Orders.
• Pro-actively managing the collection of customer debt, working closely with the business to understand the status of customer accounts and outstanding funds.
• Administering alternative debt recovery route management when necessary with the Group’s external partners.
• Liaising with homeowners and their representative/property factoring staff/wider finance department over any credit control queries.
• Taking telephone enquiries from homeowners, representatives and third parties to resolve any queries.
• Receiving, reviewing and responding to incoming client correspondence.
• Undertaking continual industry and personal training/development.

Key Skills:

• Excellent communication skills and interpersonal skills
• Strong organisation and time management skills
• Strong attention to detail and problem-solving abilities
• Proactive and collaborative approach with both immediate team and wider business
• Previous experience in the property management industry is advantageous but not necessary.
• Experience with Microsoft Word, Microsoft Excel and proficient in professional communication both written and verbal.

This role is open to candidates with relevant Credit Control/Collections experience from both property and other industries. Candidates should have previous experience in credit control or a similar field, with good all-round communication and problem-solving skills. It’s also important that you work well in a team and have strong office admin experience and are comfortable working with IT systems/Microsoft Excel/Word etc.

In return you can look forward to a positive working environment within an owner managed business which has operated in Glasgow for over 100 years and is an industry leader in their sector. This is a full time permanent position working 9am-5pm Monday to Friday based within the company office in Glasgow city centre.

Competitive salary based on experience with superb benefits package including private healthcare and staff discounts scheme.