Customer & Business Support Assistant - FLK14113

Job Advert

Can you ‘MAKE IT HAPPEN’?

To support the Councils drive to become Council of the Future, we are looking to appoint, on a temporary basis, a dynamic and enthusiastic Customer & Business Support Assistant who will enjoy working in an environment of continuous change and improvement.

You will be educated to SVQ level 2 or equivalent and ideally be trained to intermediate/advanced level in the use of Microsoft Office. Ideally you will also have knowledge and experience of local authority services and data protection legislative requirements.

You will have a positive ‘can do’ attitude and the drive to ‘make it happen’ by being willing and able to contribute to a culture of continuous change and improvement. You must have good IT skills and be able to work to deadlines within a busy team, ensuring good customer service to both internal and external customers.

You will work 37 hours per week, split between two offices located at Leaving Care Office, Falkirk and Tremanna, Children’s Residential Home, Slamannan.

This post is temporary until November 2026 due to service requirement.

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check, the cost of which will be met by the preferred candidate.