Customer Experience Assistant (Sports Hubs)

Your enthusiasm for delivering excellent customer care will ensure a warm and welcoming environment is provided within our Sports facilities. You will be driven by a commitment to deliver outstanding services within busy facilities, whilst maintaining the highest level of standards and contributing to an overall excellent customer experience. Please see the attached Job Specification and Key Activities which outline all responsibilities and duties for this post., You will strive to exceed the expectations of our Strategic Vision and Corporate Delivery Plan and in doing so promote and recognise the importance of our vision and values;

• Being honest: demonstrate integrity and respect
• Engage: inclusivity with our people, partners and communities
• Strive: be ambitious and aspire to continuous improvement, We follow the national guidance in relation to pre-employment checks namely "Safer Recruitment Through Better Recruitment". With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.
  
  Rate of Pay: £15.35 - £16.07 per hour
Hours of work are 23 hours per week to be worked as follows: Monday, Tuesday & Friday 4.45pm - 9.45pm & Saturday 9.00am - 5.00pm