Customer Experience Team Member - Seasonal

Edinburgh Playhouse, Greenside, City of Edinburgh

Customer Experience Team Member - Seasonal

Salary Not Specified

Edinburgh Playhouse, Greenside, City of Edinburgh

  • Full time
  • Temporary
  • Onsite working

Posted 2 weeks ago, 24 Oct | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 7d2cd9cfb1094de5a7a51276c96d87da

Full Job Description

Customer Experience Team Member - Seasonal

Are you great with customers, but looking for something a little bit different?

Do you have great availability over the festive period (Christmas Eve through to New Year's Day)?

Do you thrive in a fast-paced, exciting environment?

Are you looking for a workplace which is fun, engaging and full of festive cheer?

If so, we are looking for fantastic people like you to help support the Edinburgh Playhouse over one of our busiest times of year as a member of our Customer Experience Team. Full of variety, this role is both fun and challenging. You'll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of our unique venues with busy programme of events.

If you have the skills to achieve our goals and an affinity for our values, we'd like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position as this role may involve the handling and sale of alcohol.

Please note: This is a temporary position until January 2025 (there may be the opportunity to be able to stay on beyond the Christmas period subject to individual performance and candidate availability). Shift lengths are on average 3.5 hours long. If a performance begins at 7.30 pm then the shift times are on average 6.00 pm-9:30 pm but you may be required to stay later.

Interested? Please click on the link to view our full Job Description.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you'd like to discuss accessibility prior to applying, please email recruitment@atgentertainment.com to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk.

Fixed Term Casual
Fixed Term Casual
Variable depending on performance schedule (including evenings and weekends)

Customer Experience Team Member - Seasonal

Are you great with customers, but looking for something a little bit different?

Do you have great availability over the festive period (Christmas Eve through to New Year's Day)?

Do you thrive in a fast-paced, exciting environment?

Are you looking for a workplace which is fun, engaging and full of festive cheer?

If so, we are looking for fantastic people like you to help support the Edinburgh Playhouse over one of our busiest times of year as a member of our Customer Experience Team. Full of variety, this role is both fun and challenging. You'll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of our unique venues with busy programme of events.

If you have the skills to achieve our goals and an affinity for our values, we'd like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position as this role may involve the handling and sale of alcohol.

Please note: This is a temporary position until January 2025 (there may be the opportunity to be able to stay on beyond the Christmas period subject to individual performance and candidate availability). Shift lengths are on average 3.5 hours long. If a performance begins at 7.30 pm then the shift times are on average 6.00 pm-9:30 pm but you may be required to stay later.

Interested? Please click on the link to view our full Job Description.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.