Customer Resolution Specialist

Customer Resolution Specialist

OVO Energy View all jobs

• Glasgow
• Permanent
• Full-time

20 hours ago

We want you to be able to perform at your best! Please let us know if you would like us to make any adjustments to the interview process. (E.g. more time to complete assessments, a British Sign Language Interpreter, a verbal test rather than a written one, ensuring the location is wheelchair accessible etc.)

What is your preferred name?
If you're successful in your application, we'll use your preferred name to form your OVO email address.

Which pronouns do you use to best reflect your gender identity?
Eg. He/him, She/her, They/Them.

Would you like to apply through the Disability Confident scheme?
Select...

As a Disability Confident Employer we encourage applications from disabled people. Under the Disability Confident Scheme, we commit to offering an interview to disabled applicants who meet the minimum criteria for the role and tell us that they wish to opt in to the scheme. If you would like to opt in, please ensure you select "yes" when completing our online application form. It is important that you talk to us to tell us what you need to ensure you feel entirely supported throughout the recruitment process.

Got questions? Reach out to Hannah Briscoe at , and learn more about our .

If you are a Reservist, Adults Cadet or Veteran and would like to sign up to our Guaranteed Interview Scheme, please let us know. If you meet the criteria for the role, then we'll guarantee you an interview!

How did you hear about this role?
Select...

Do you require sponsorship to work in the UK?

• 
  
Select...

Select "No" if you currently have a permanent right to work in the UK (e.g., British/Irish citizen, Indefinite Leave to Remain, or Settled Status).

Select "Yes" if you require a visa to work in the UK, or if your current visa (such as a Graduate or Student visa) will require sponsorship to remain in the future.

Which Hub is closest to you?
Select...

Bristol or Glasgow

What is your Postcode?
Belonging at OVO

Everyone's welcome at OVO - whoever they are, wherever they're from, whatever they believe in.

We are working hard to ensure that all groups have equal opportunities to have a successful career with us. So we ask people to fill this in to help us understand who is applying to join us, and the outcomes of the recruitment process.

This form is completely optional. It will not be seen by the hiring managers or used to influence the recruitment process in any way. We'll only use the aggregate data shared by candidates to improve our recruitment practices to make sure we're giving everyone equal opportunities.

This will help us get better at attracting more diverse and brilliant people like you.

What's your legal sex?
Select...

How do you identify your gender?
Select...

What's your ethnic origin?
Select...

What is your sexual orientation?
Select...

Do you consider yourself disabled? (We're asking this as part of our commitment to the Disability Confident scheme and dont require formal diagnosis/certification))
Select...

Do you have any specific needs in relation to your physical health, mental health or neurodiversity?

• 
  
Select...

What is your religion or belief?
Select...

How old are you?
Select...

What was the occupation of your household's main earner when you were around 14? (This question helps us explore economic diversity)


#s1-Gen

We want you to be able to perform at your best! Please let us know if you would like us to make any adjustments to the interview process. (E.g. more time to complete assessments, a British Sign Language Interpreter, a verbal test rather than a written one, ensuring the location is wheelchair accessible etc.)

Select... As a Disability Confident Employer we encourage applications from disabled people. Under the Disability Confident Scheme, we commit to offering an interview to disabled applicants who meet the minimum criteria for the role and tell us that they wish to opt in to the scheme. If you would like to opt in, please ensure you select "yes" when completing our online application form. It is important that you talk to us to tell us what you need to ensure you feel entirely supported throughout the recruitment process. Got questions? Reach out to Hannah Briscoe at , and learn more about our . If you are a Reservist, Adults Cadet or Veteran and would like to sign up to our Guaranteed Interview Scheme, please let us know. If you meet the criteria for the role, then we'll guarantee you an interview! How did you hear about this role?
• Select... Do you require sponsorship to work in the UK?
• Select... Select "No" if you currently have a permanent right to work in the UK (e.g., British/Irish citizen, Indefinite Leave to Remain, or Settled Status). Select "Yes" if you require a visa to work in the UK, or if your current visa (such as a Graduate or Student visa) will require sponsorship to remain in the future. Which Hub is closest to you?
• Select... Bristol or Glasgow What is your Postcode?
• Belonging at OVO Everyone's welcome at OVO - whoever they are, wherever they're from, whatever they believe in. We are working hard to ensure that all groups have equal opportunities to have a successful career with us. So we ask people to fill this in to help us understand who is applying to join us, and the outcomes of the recruitment process. This form is completely optional. It will not be seen by the hiring managers or used to influence the recruitment process in any way. We'll only use the aggregate data shared by candidates to improve our recruitment practices to make sure we're giving everyone equal opportunities. This will help us get better at attracting more diverse and brilliant people like you. What's your legal sex?
• Select... How do you identify your gender?
• Select... What's your ethnic origin?
• Select... What is your sexual orientation?
• Select... Do you consider yourself disabled? (We're asking this as part of our commitment to the Disability Confident scheme and dont require formal diagnosis/certification))
• Select... Do you have any specific needs in relation to your physical health, mental health or neurodiversity?
• Select... What is your religion or belief?
• Select... How old are you?
• Select... What was the occupation of your household's main earner when you were around 14? (This question helps us explore economic diversity)