Customer Service Advisor

Pertemps Scotland

Customer Service Advisor


Pertemps Scotland, Irvine, North Ayrshire

  • Full time
  • Permanent
  • Hybrid working

Posted 2 weeks ago, 5 Jun | Get your application in now before you miss out!

Closing date: 15-07-2024 (In 25 days)

job Ref: 232050624

Full Job Description

Sales Advisor 


Permanent position

Fantastic benefits and hybrid working!

Pertemps are currently working with a fantastic company, who are looking for Customer Support Agents to join their busy teams.

We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident speaking on the phone. This company and role will offer you the opportunity to come in and progress to your strengths. If you an outcome focused confident individual then i want to hear from you!

  • £23,500 + Strong Benefits Package
  • Shift Patterns
  • Permanent Position

Key Duties and Responsibilities

  • Manage a pipeline of both inbound and outbound calls to resolve customer queries.
  • Create strong and trustworthy relationships with customers.
  • Navigate and update relevant systems with customer information.
  • Work to achieve set KPIs, ensuring these are met on a weekly basis.
  • Ensure adherence to company policies and procedures.

Skills and Experience

  • Driven and Confident individual, willing to learn new skills.
  • Strong Customer Service experience.
  • Experience working to meet set KPIs.
  • Available for Monday-Friday and occasional Saturday Shifts.
  • Strong Computer Skills

You must be able to pass a credit check to be successful in this position.

For more information on these positions, please apply to the link and one of our Team will be in touch.