Customer Service Advisor - Energy Agency, 2 Forbes Drive, Ayr - SOA12737 - SOA12737

The Customer Service Advisor will be employed on the Home Energy Scotland contract, based at the Energy Agency and will promote energy efficiency messages to householders in Ayrshire and Dumfries and Galloway.

The Energy Agency is a dynamic, independent charity dedicated to creating a sustainable future. We provide free, impartial and expert advice to households, businesses and communities, on energy efficiency, renewable energy and sustainable transport.

Based in Ayr, we work with several local authorities to manage Scottish Government and council-funded programmes. These initiatives focus on delivering energy efficiency improvements, such as the installation of External Wall Insulation systems, to domestic properties.

Since 2008 we have operated the Home Energy Scotland advice centre for south-west Scotland. Funded by the Scottish Government and managed by the Energy Saving Trust, this centre is one of five across Scotland, supporting householders to reduce energy consumption, save money and lower carbon emissions.

Beyond this, our work extends to educating future generations through energy lessons in schools and producing renewable energy via our Nethermills Hydro Scheme on the River Ayr, which is generating green electricity for the nearby Ayrshire College.

We offer rewarding careers where your efforts directly impact people's lives and contribute to tackling the climate change emergency.