Customer Service Assistant

Customer Service Assistant

Luxury Leisure
Hamilton, South Lanarkshire
Permanent
Full-time

20 hours ago

Hours and Shift Pattern

• Hours per week: 16
• Shift pattern: 2 x 8 hour shifts per week. Flexibility preferred Monday-Sunday.
• If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Job Responsibilities

By delivering excellent customer service, you will play an integral role in the day-to-day running of our venue. Once you have completed your training, you could be:

• Promoting our excellent offers, promotions and events.
• Providing refreshments and snacks to our customers.
• Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
• Handling cash as a coin-based business; providing customers with change is a big part of our team's daily duties.

Additional Notes

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.

Job Code

OPS1CSA

About Us

Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK.

Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio.

Our aim is to offer our customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished, portraying a modern outlook and a first-class working environment.

Working for Admiral is rewarding, fun, and offers excellent opportunities to progress and develop both personally and professionally.

Contact Details

Address: Luxury Leisure, Fifth Avenue Plaza, Team Valley Trading Estate, Gateshead, NE11 0BL

Head Office Phone:

#s1-Gen

Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio. Our Aim is to offer our Customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.

Hours per week: 16 Shift pattern: 2 x 8 hour shifts per week. Flexibility preferred Monday-Sunday. If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

• Promoting our excellent offers, promotions and events.
• Providing refreshments and snacks to our customers.
• Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
• As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.