Customer Service Assistant

Scotmid - Customer Service Assistant

Location: Fochabers, Moray

Type: Permanent

Hours: Full-time

Posted: 10 hours ago

Scotmid food's aim is to be Scotland's preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As a Customer Service Assistant, your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability, and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying, and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills, we would love to hear from you.

We are passionate about supporting, challenging, and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

With excellent benefits, competitive salaries, and opportunities for training and development, there are lots of good reasons to join our team.

We can offer you:

• Staff discount 15% Food and 10% Semichem 35% food to go products.


• Enhanced holiday entitlement (with service)


• Company sick pay (with service)


• Free life assurance cover (up to age 65)


• Pension scheme


• Cycle to work scheme


• Enhanced maternity & paternity pay


• Payroll saving available through our partner Capital Credit Union


• Employee Assistance Programme

#s1-Gen

Scotmid food's aim is to be Scotland's preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.
You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.
If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.
We are passionate about supporting, challenging, and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.
With excellent benefits, competitive salaries and opportunities for training and development there are lots of good reasons to join our team - you can read more about it .
We can offer you:
· Staff discount 15% Food and 10% Semichem 35% food to go products.
· Enhanced holiday entitlement (with service)
· Company sick pay (with service)
· Free life assurance cover (up to age 65)
· Pension scheme
· Cycle to work scheme
· Enhanced maternity & paternity pay
· Payroll saving available through our partner Capital Credit Union
· Employee Assistance Programme