Damage & Maintenance Administrator

Avis Budget Group

Damage & Maintenance Administrator


Avis Budget Group, Bathgate, West Lothian

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 22 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: b4649e8a9ed64d4296a41a944e092b44

Full Job Description

We are currently recruiting for a Damage & Maintenance Administrator to join our growing team in Bathgate. As a Damage & Maintenance administrator, you will be working in a fast-paced environment where customer requirements are constantly changing. You will support customers in maintaining the vehicles they have on hire and managing any breakdowns or accidents helping the customer on their way. This is an area key to ACL's success.,

  • Receiving calls and emails from customers requiring assistance to get their vehicle repaired or maintained and keep them on the road

  • Emergency Assistance, support customers to get mobile following a breakdown or accident

  • Approving repair costs with suppliers, challenging excessive costs and obtaining evidence to support costs where required

  • Administration, managing out-of-service planning types on our rental platform, raising purchase orders and logging them for cost control purposes

  • Identifying vehicles requiring service and MOT, booking them in and supporting completion

  • Any other relevant tasks supporting the wider business

    Computer Literate

  • Excellent Communicator

  • Team Player

  • Friendly, positive 'Can-Do' attitude

  • Looking to take an active role in the development and growth of our business

    Great customer experiences begin with team members who feel valued and respected. That's why we are committed to looking after our people as much as our customers. We offer:

  • 33 days holiday (including Bank holidays)

  • A Perkbox account, giving you access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more

  • Employee Assistance Programme (EAP) provided by Health Assured - 24/7 support for your mental health and wellbeing

  • Employee discounts on car rental across Avis Budget Group (including Zipcar)

  • BathgateWest LothianUnited Kingdom