Debt Recovery Officer

We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.

We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click

important-information-for-applicants (north-ayrshire.gov.uk)

An exciting opportunity has arisen to join the Benefits Service. As a Debt Recovery Officer within Benefits, you will play a key role in maximising the recovery of Housing Benefit overpayments, ensuring appropriate repayment arrangements are in place while delivering a professional and customer-focused service., For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.

Level 1 Disclosure

Preferred candidates will be required to undergo a Level 1 Disclosure check, prior to a formal offer of employment being made by North Ayrshire Council. Please note: Successful candidates will be expected to meet the cost of the Level 1 Disclosure Check of £25 which will be deducted from your salary following the commencement of employment. For further information on the Disclosure Scheme please visit

Disclosure Scotland - mygov.scot. For further details on North Ayrshire Council's policy please visit

Pre-employment checks (north-ayrshire.gov.uk).

Our Workstyles

As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:

Agile - 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires.

This post has been allocated the workstyle: Agile

More information on our workstyles can be found in our HR Guide -

Workstyles (north-ayrshire.gov.uk). If you have any questions on the allocated Workstyle for this post, please ask at interview.