Deputy General Manager

As Deputy General Manager at Crerar Hotels, you will oversee all Front of House (FOH) operations, including housekeeping, while acting as a line manager to FOH staff. You will ensure a professional and welcoming guest experience, coordinating with Supervisors and Ops Managers to maintain exceptional service standards. Your role includes handling administrative duties such as staff rotas, time sheet records, and FOH sales reporting. You will also manage credit applications through Head Office, oversee PM account procedures, and ensure timely invoicing. Additionally, you will liaise with external credit companies, maintain control of the sales ledger, and conduct regular income audits to verify accuracy in financial reporting and cash handling across departments.

Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests - and that starts with YOU! Whether you're an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

On top of the fantastic benefits below we offer a salary of £40k - £45k pa At Crerar Hotels, we truly value our team, and that's why we offer:

• Wagestream - Get instant access to your earned wages when you need them.
• YuLife - Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
• Echo - Our brand-new communications platform keeps you connected and engaged.
• Career Development - We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme - celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
• Exclusive Discounts - Stay, dine, and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations - From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!