Document Production Specialist

Your new company
Hays are delighted to be partnering with a leading professional services organisation to recruit a Document Production Specialist for their Edinburgh office. This is an exciting opportunity to join a highly regarded organisation, supporting colleagues across the business by delivering high-quality document production and technical support services.Working within a fast-paced environment, you will play a key role in ensuring documentation is produced to the highest standards while contributing to process improvements, template development and technical projects.

Your new role
As a Document Production Specialist, you will be responsible for producing, formatting and maintaining complex documentation while providing technical expertise across the Microsoft Office suite, with a particular focus on Microsoft Word.

Key responsibilities will include:

• Producing and formatting complex documents to a consistently high standard.
• Creating accurate documentation from digital dictation and transcription platforms.
• Maintaining exceptional attention to detail, ensuring quality and consistency across all work.
• Managing multiple priorities and delivering work within demanding deadlines.
• Troubleshooting document and formatting issues, providing practical technical solutions.
• Supporting the development, testing and enhancement of Microsoft Word templates and document automation tools.
• Building strong working relationships with colleagues across all levels of the business.
• Supporting departmental and organisation-wide projects with technical expertise and assistance.
• Sharing knowledge and best practice with colleagues and wider business support teams.
• Keeping up to date with new technologies, systems and ways of working.
• Ensuring compliance with company policies, procedures and quality standards.

What you'll need to succeed
To be successful in this role, you will have previous experience in a document production, document specialist or technically focused administrative role, ideally within a professional services environment.

You will demonstrate:

• Advanced Microsoft Office skills, particularly within Microsoft Word.
• Previous experience producing and formatting complex documents.
• Excellent attention to detail and commitment to accuracy.
• Strong organisational and time management skills.
• The ability to manage competing priorities and tight deadlines.
• Excellent written and verbal communication skills.
• Strong problem-solving and troubleshooting abilities.
• A proactive and adaptable approach to work.
• The ability to build strong relationships with stakeholders across all levels.
• Confidence learning and adopting new systems and technologies.
• A collaborative mindset with the ability to work effectively as part of a team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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