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Dual Fuel Engineer

Sureserve Group PLC

Dual Fuel Engineer

£38000

Sureserve Group PLC, Dundee

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 1 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: b3ed58561f924e94a090996376036c99

Full Job Description

  • To exchange gas and electricity meters in customers' homes.

  • Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.

  • Repairing and maintaining meters after initial install., To carry out installs, exchanges and removals as per the relevant method statement (in line with Company and Industry standards).

  • To ensure service level agreements (SLA's) are achieved for works allocated.

  • Respond to emergency call outs, as business needs dictate (as per rota system in operation).

  • To ensure the efficient recording of all works completed or aborted.

  • To offer a high standard of customer service to both the client and customer, keeping them informed of works being undertaken and fully demonstrating the meter after completion.

  • To risk assess work/working environments before starting any works to avoid damages or injuries.

  • To undertake all work in accordance with Health and Safety regulations.

  • Report H&S issues encountered in line with company policy.

  • A duty of care to ensure any potential risks encountered as a result of your visit are reported in line with industry guidelines, legal requirements & company policy.

  • To take accountability for the vehicle & tools/equipment in your possession. This will include a regular stock take of material and regular checks of company van to ensure it is road worthy.

  • To record / report any defects of the equipment in your possession.

  • To ensure the professional representation of the company is maintained at all times, being clean and well presented in company uniform and being polite and courteous at all times.

  • To attend all training and toolbox talks as requested.

  • Offer Energy Efficiency Advice.

    Good communicator

  • Ability to develop excellent and collaborative working relationships.

  • Proven ability to work alone as well as part of a team

  • Proven ability to manage a complex workload

  • Attention to detail with good decision making / judgement skills

  • Adapt to change


    • Qualifications and Key skills required:
  • MET1

  • CMA1/CCN1

  • Single phase electric

  • MOCOPA (1a and 1c)

  • REGT1 and polyphase electric (desirable not essential)

  • Full UK Driving licence

  • Minimum of 6 months experience in fitting dual fuel smart meters

  • 3 phase or single-off multi is advantageous

    2.7 out of 5

    • Dundee
    Remote
    £38,000 a year,
  • £5,000 sign on bonus

  • Performance bonus

  • Daily meter fit bonus scheme

  • £60 per month lunch expense

  • Company pension

  • Access to flexible benefit schemes

  • Employee Assistance Programme

  • 29 days holiday (inc statutory bank holidays)

  • £10,000 Life Assurance

  • EV car scheme

  • Recommend a friend benefit