Duty Manager

Loch Leven Hotel & Distillery we are seeking creative, passionate, and enthusiastic Duty Manager to join our team.,

• To plan and ensure the hotel is ready for the days business - preparing for the morning meeting and sharing information with the team


• To be out and about in the hotel, supervising the day-to-day operation and ensuring exceptional guest service.


• To encourage the team to maximise sales opportunities


• To ensure prompt resolution of customer complaints


• To develop and train the team to be able to deliver their job brilliantly so that we get great feedback from guests
  
  Strong Operational knowledge across either Reception or Food and Beverage Departments or even better both.


• Excellent Customer service skills, standards driven, good organisational skills


• To be able to make decisions in a fast-paced environment and to enjoy it


• To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management


• Ability to communicate to and motivate your team providing day to day leadership and direction, A-Level or equivalent (preferred), GCSE or equivalent (preferred)
  
  £12.50 an hour - Permanent, Full-time, Pulled from the full job description


• Company events


• Company pension


• Discounted or free food


• Employee discount


• Flexible schedule


• Free parking


• On-site parking, Company events


• Company pension


• Discounted or free food


• Employee discount


• Flexible schedule


• On-site parking


Schedule:

• 8 hour shift, Job Types: Full-time, Permanent


Pay: £12.50 per hour

Benefits:

• Company events


• Company pension


• Employee discount


• Free parking


• On-site parking


Schedule:

• 8 hour shift


• Holidays


• Overtime


• Weekend availability


Supplemental pay types:

• Tips