Duty Supervisor

We believe everyone deserves a great Glasgow life and that starts with the people who work here.

Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for a Duty Supervisor to join our Arts & Music (Cultural Venues) team.

Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.

What you need to know

Contract type: Staff Bank (work on an as-needed basis, ideal if you need flexibility)

Pay details: The listed salary is for a full-time role. If you’re applying for a part-time or bank job, we will calculate your pay on a pro-rata basis. The hourly rate is £15.77 per hour.

Location: Glasgow Royal Concert Hall 2 Sauchiehall St, Glasgow G2 3NY and City Halls and Old Fruitmarket 100 Candleriggs, Glasgow G1 1NQ with excellent public transport links.

What you’ll do

As a Duty Supervisor, you’ll be a part of an established team, reporting to the Duty Manager. You’ll play an essential role in successful delivery of a range of events across Glasgow Life’s flagship venues. Your work will make a visible and lasting difference. This could be:

• Supporting our communities
• Helping people get active
• Creating cultural experiences
• Or working behind the scenes to make it all happen

Who you are

We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!

We’re looking for someone with:

• Strong people skills and the ability to stay calm under pressure.
• A friendly and approachable attitude when dealing with customer concerns.
• Experience in a customer-facing or supervisory role.
• Understanding of health and safety, security, and emergency procedures.
• Team player, supporting colleagues and operations
• Strong problem-solving skills with initiative
• Flexible and adaptable to changing demands
• Availability to work evenings and weekends essential

Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job.

When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.