E-Procurement Assistant

We're looking for a well organised and ICT confident Electronic Procurement Assistant to support our busy E-procurement team. This part-time role offers flexible hours and is ideal for someone who enjoys problem-solving, customer support and digital systems. Part Time is 22 hours per week. About the role: You will be a first point of contact for queries relating to our electronic procurement systems, supporting internal users and suppliers with system access, portal navigation, troubleshooting and process guidance. Working closely with the wider E-Procurement Team, you will help ensure a smooth and user-friendly operation of our e-procurement environment. The systems you will support include Civica Financials/Purchasing, Barclaycard, Sell2Wales and eTenderWales. What you'll do:

• Provide help-desk style support for e-procurement platforms
• Assist with supplier onboarding, registration and tender portal queries
• Troubleshoot access, upload and system-use issues
• Maintain electronic records and ensure data accuracy
• Support the team with system updates, testing, training and user communications
• Promote good procurement practice and excellent customer service
  
  Confident IT user with good understanding of ICT systems
• Strong customer service skills and a calm, helpful manner
• Good attention to detail and ability to follow processes accurately
• Ability to work independently and manage flexible working hours
• Experience in procurement system administrative, digital support or procurement roles (desirable)
Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council. The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network. An application submitted for this post in Welsh will not be treated less favourably than an application made in English.