EV Network Operations Manager


EV Network Operations Manager

Salary Not Specified


  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 28 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 9167c6a5585c4071b344e5e22016e13d

Full Job Description

We are looking for an experienced and enthusiastic EV Network Operations Manager to join our team at our Head Office in Hillington, Glasgow, to help facilitate the smooth operation of our EV charging network., This role's core duties involve managing and overseeing all operational aspects of Arnold Clark's electric vehicle charging network.

You will manage faults and maximise charger uptime, work with internal and external stakeholders to solve problems, as well as liaise with branches to provide advice and collate system reports.

The ideal candidate for this new position should be a team player who is skilled in system management and organisation. Excellent communication skills are essential to enable us to deliver a high-quality service to our customers and internal stakeholders.

Day-to-day duties

  • Day-to-day management of Arnold Clark charging network's back-office systems.

  • Manage users access protocols.

  • Manage charging faults and liaise with stakeholders to diagnose and solve issues to maximise uptime of network.

  • Analyse common faults and trends and implement new processes to reduce likelihood of reoccurrence.

  • Monitor, improve and report on network performance and usage.

  • Liaise with product suppliers.

  • Develop a working environment to enable all future needs to be managed.

  • Support broader EV strategies and projects as required.

    A high level of accuracy and the ability to multi-task

  • Excellent computer skills

  • Strong communications and influencing skills

  • Creative problem solver

  • Strong desire to succeed in a role that is currently undeveloped

  • Preferred skills
  • Knowledgeable of EVs and charging infrastructure

    Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

  • To find out more about Life at Arnold Clark, visit our website.

    Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.

  • 33 days' annual leave

  • Flexible leave

  • Generous employee discounts

  • Private healthcare

  • Workplace pension

  • Company car

  • Full systems and products training

  • Work mobile phone

  • …and much more

  • Hours

    This is a full-time position: Monday - Friday, 8.30am - 5pm., Every Arnold Clark employee is entitled to a wide range of benefits, including:

    Discount on new and used vehicles

    Contributory pension scheme