Export Team Leader

Are you the person everyone turns to when there's an export problem that nobody else can solve?

Escape is recruiting an Export Team Leader for a global manufacturing business with ambitious growth plans and a strong international customer base.

This is an opportunity to take ownership of export operations at site level, leading a small team while ensuring products move efficiently and compliantly to customers across the world.

You will play a key role in coordinating global shipments, managing customs and trade compliance requirements, supporting customers and driving improvements that make a real impact on the business.

This role would suit someone who enjoys variety, thrives in a fast-paced manufacturing environment and wants the chance to influence how export processes develop as the business continues to grow.

The role:

• Leading, coaching and developing a team of Customer Service & Export Coordinators
• Managing international customer orders from receipt through to delivery
• Ensuring compliance with global export regulations, customs requirements and shipping documentation
• Working closely with freight forwarders, customs authorities and internal stakeholders
• Supporting trade compliance, export controls and customs processes
• Resolving complex export and customer delivery issues
• Driving process improvements and efficiencies across export operations
• Supporting pricing, contracts and commercial activities where required
• Acting as a key point of contact for international customers and internal teams

Experience and Knowledge required for the role:

• Previous experience within export, customs or international logistics
• Strong knowledge of export documentation, customs compliance and global shipping processes
• Experience within a manufacturing, engineering or industrial environment would be advantageous
• Leadership or supervisory experience
• ERP system experience (M3 would be highly beneficial)
• Strong communication, organisational and problem-solving skills
• A continuous improvement mindset and a proactive approach

Benefits of the role:

• Early finish every Friday
• Hybrid working after successful completion of 6 months training
• Guaranteed Christmas bonus
• 7% employer pension contribution
• Death in Service cover
• Critical Illness cover

If you are looking for a position where your export knowledge, leadership skills and problem-solving ability will be valued, we would love to hear from you.