Facilities Officer

Job Description

The purpose of this role is to support the effective day-to-day operation of office and building services. The postholder will provide administrative, reception and facilities support, helping to maintain a safe, secure and well-organised working environment while responding promptly and accurately to operational needs.

The post is part time, working seven hours each week (0.2 FTE). 

There may be opportunities to work additional hours, dependent on business needs, service demand and staffing requirements. Additional hours are not guaranteed but will be offered where available and appropriate.

Key responsibilities include:

• mail, document management and administration
• reception and customer service
• facilities operations
• building security and safety.

To succeed in this role, you will need:

• good organisational skills and attention to detail 
• the ability to communicate professionally with staff, visitors and external contacts 
• the ability to carry out routine administrative tasks, including email, record keeping and document handling 
• the ability to follow security, confidentiality and health and safety procedures 
• the ability to work reliably as part of a team and on own initiative. 

What we offer:

• A meaningful role where your work makes a real impact
• A supportive, inclusive and values-driven working environment
• Opportunities for learning and professional development
• Flexible working to support a healthy work-life balance
• A competitive salary and benefits package, including pension contributions
• Generous annual leave entitlement (34 days, rising to 42 days after two years’ service)
• Enhanced family-friendly leave entitlements
• Access to wellbeing support, mental health support and an employee assistance programme
• Access to a wide range of discounts (including gym and retail) and the Cycle to Work scheme through our partner, Edenred.

For more details about this role and a full list of essential criteria and required competencies, please see the Job Description. 

Completed applications should be returned by 23:55 on 8 November 2026. 

Following the sift, successful applicants will be invited to attend an interview (applicants should note any unsuitable dates on their application as this may be arranged at short notice).        

About Us

The Scottish Legal Aid Board (SLAB) plays a vital role in ensuring access to justice for all individuals in Scotland. As a non-departmental public body, SLAB operates independently but is accountable to the Scottish Government. Our mission is simple: to provide essential legal support to those who need it most, ensuring fair access to justice for all.

We manage and continually improve the delivery of publicly funded legal assistance and provide strategic advice to Scottish Ministers, shaping the future of legal aid in Scotland. In a dynamic and evolving legal landscape, our work is central to the functioning of the justice system, supporting the courts and helping people navigate complex legal matters.

At SLAB, we believe in the power of a diverse, talented workforce. We employ individuals from all backgrounds, bringing a range of skills and experiences to our workforce. Every role, whether directly interacting with the public or providing behind-the-scenes support, makes a meaningful impact on people’s lives.

We offer an inclusive, supportive work environment with a comprehensive employment package. To learn more about working with SLAB and the benefits we offer, please visit our website.

We are an equal opportunities employer, dedicated to being fair, inclusive and a place where all belong.

We welcome and encourage applications from diverse backgrounds, including groups currently underrepresented in our workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people.

We will ensure that the disclosure of disability status will not negatively impact anyone’s application. Where reasonable, we are committed to guaranteeing an interview to every applicant who indicates they have a disability, under the Equality Act 2010, and meets the minimum criteria for the role.

How to apply

Full details about the role and online application are available on our recruitment portal on our website.