Field Service engineer, Aberdeen, Aberdeenshire & North of Scotland

Nilfisk Group

Field Service engineer, Aberdeen, Aberdeenshire & North of Scotland


Nilfisk Group, Aberdeen

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 27 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 8379fbdeb0fe430092d52b15f13dfd21

Full Job Description

Are you looking for a change and a great career opportunity with a company that is dedicated to delivering excellence? Then look no further Nilfisk needs you!

At Nilfisk, we are one of the UK's leading suppliers of industrial cleaning equipment, and we are recruiting for a suitable person to undertake a dual role within the company.

The roles include demonstrating and installation of our products at client's sites along with staff training and then also as a Field Service Engineer, you'll be working on customer sites throughout Central Scotland, making sure that everything is running smoothly.

Your role will involve completing all repairs within contracted service level agreements, which means you'll be making follow-up calls to install additional parts, performing Portable Appliance Tests (PAT), and carrying out scheduled planned maintenance services.

We'll equip you with everything you need a van, mobile phone, iPad, uniform, and even training! And the best part you'll only be working weekdays!

Key Responsibilities :

The key responsibilities of a Field Service Engineer include, but are not limited to :

Always follow all workplace procedures correctly, including Health and Safety rules and technician procedures.

Capture correct client data and make updates to jobs in "real-time".

Provide accurate and detailed reports on every site visit.

Order parts via our central database and maintain van stock levels.

Uphold the condition of the company vehicle to an extremely high standard.

The key responsibilities of the Demonstration / Installation include :

Liaising with sales colleagues to deliver equipment to customers sites.

Maintain demonstration machines after use.

A strong understanding of industrial cleaning equipment and the ability to troubleshoot and repair various types of machines.

Communicate effectively with clients, understand their needs, and provide excellent customer service.

Analyse problems and develop effective solutions in a timely manner.

Manage time effectively, prioritize tasks, and meet deadlines.

The ability to pay close attention to detail, ensuring that all repairs and maintenance work are completed to a high standard.

Adapt to different work environments, working with different machines and equipment.

Work well with others, collaborating with colleagues to achieve common goals.

Nilfisk is a leading global supplier of industrial cleaning equipment, with a mission to deliver innovative and sustainable cleaning solutions to businesses worldwide.

Our dedicated team of professionals works tirelessly to provide exceptional customer service and support, ensuring that our clients receive the highest quality products and services., At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization.

Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life.

At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change?

Enrolment in the SimplyHealth Plan to help cover medical, dental, and other health costs and access to GP and mental health support 24 / 7.

Company pension scheme and annual leave allowance.

Staff Discount on consumer products.

Full uniform provided upon starting and an annual uniform allowance.

Choice to use company van for personal use.

Bonus / Commission

Annual Merit award

No weekend working Office hours Mon-Fri.