Food and Beverage Assistant

Transport: Please note that our location is not accessible by public transport. Therefore, a valid driving licence and access to a car, or another reliable means of transport, are essential for this role.

We have an exciting opportunity for a Food and Beverage Assistant to join our lovely team at Ardgartan Argyl.

At the edge of the Argyll Forest Park, pine-covered mountains sweep down to meet the shore of Loch Long where 40 cabins sit. A more perfect spot for a forest escape is hard to imagine.

About the Food and Beverage Assistant Role:

As our Food and Beverage Assistant, you'll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café, a place for guests to relax, refuel, and plan their woodland adventures.

Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests.

You'll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.

Your Responsibilities:

️ Welcome guests warmly and provide exceptional customer service throughout their stay.

️ Prepare and serve food and drinks in our café.

️ Maintain cleanliness and hygiene standards in all areas.

️ Support stock control, restock shelves, and assist with deliveries.

️ Operate tills, handle payments, and follow cash handling procedures.

️ Work as part of a close-knit team to ensure smooth daily operations.

️ Ensure compliance with all health & safety and food hygiene regulations.

️ Assist with the set-up and running of events and activities where required.

What Are We Looking For?

Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused. You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community.

Experience in a customer-facing role (hospitality or retail preferred)

Great communication and interpersonal skills

A friendly and approachable attitude

Attention to detail and pride in maintaining high standards

A flexible approach to working across different tasks and shifts

A passion for delivering an excellent guest experience

A love for working in beautiful outdoor settings, come rain or shine!

We're a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect. If you're looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place.

Why Join Us?

As a valued member of our team, you'll enjoy a range of fantastic benefits, including:

️ Generous holiday allowance - Take the time you need to recharge

Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met

Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).

Long service awards and company events - Celebrate success with your team.

Access to our health & well being platform - Providing you with tools, resources and support to help you feel your best.

Pension scheme - Secure your future with our company pension

Two paid days to volunteer - Give back to a cause you care about

Subsidised meals - Discounted food when working on location

️ Health cash plan & life assurance - Covered by the company to keep you protected

Wellbeing events & activities - Focus on your mental and physical wellness

Save on breaks - Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.

️ Hundreds of discounts - Save on top brands across the UK

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

Pay Rates for Aged 16 and 17:

16 years: £8.00 per hour

17 years: £10.85 per hour