Front of House Supervisor

Supervise the standard of service provided in the restaurant and clubroom, including promoting any daily specials provided by the kitchen and future events we have coming up.

- Develop product knowledge of our drinks, whisky's and menus to ensure accurate delivery if service.

- Working the floor, taking orders, interacting with customers, clearing tables and leading the front of house team in providing the best customer service.

- Accurate end of day cashing up

- Designing and printing menus

- Control and ordering of stock and assisting with monthly stock takes.

- Managing the hospitality booking service, ensuring all booked tables are set and ready for customer arrival.

- Actioning customer compliments by way of passing on positive feedback, resolving customer complaints and reporting to the general manager when necessary.

- Identify event opportunities and help plan events to help maximise profit growth.

- Complying with all company policies and procedures.

- Motivate the front of house team in their restaurant duties

- Control and ordering of stocks and stock takes

As part of DTSW, Castlebank Hotels & Restaurants LTD, are looking for an experienced and enthusiastic front of house supervisor to join our team. We are looking for an individual with experience in hospitality who is passionate, enthusiastic and whom could lead a team.

Ideal Candidate:

- Experience in hospitality.

- Ability to provide excellent customer care.

- Team player, motivated & Enthusiastic

- Reliable

- Take pride in personal experience.,

• Supervising experience: 2 years (preferred)


• Hospitality: 2 years (preferred)


• Customer service: 2 years (preferred)
  
  Pulled from the full job description


• Company pension


• Discounted or free food


• Free parking


• On-site parking