Graduate Trainee Claims Technician

Pro Insurance currently has some exciting new opportunities for Graduate Trainee Claims Technician to join our Legacy Claims Team, processing claims to support an existing client.

Pro currently operates a hybrid working model. The majority of this role will be working at home with travel to the Glasgow, Liverpool or Horsham office on a weekly basis, and other offices as and when required.

Purpose of Role

Reporting to the Claims Manager, the Graduate Claims Technicians will handle a caseload EL/PL disease and illness claims under supervision, including, but not limited to, the following:-

NIHL

HAVs

Pleural Plaques

Liaising with solicitors and brokers

Managing all diaries and post within the agreed SLAs

Developing effective business relationships internally and externally

Maintain accurate records for auditing and regulatory purposes

Identifying potential fraud

Proactively support the team in their achievements and overall business objectives

Provide technical advice and guidance to external clients

Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate

Contribute to projects relevant to the sub vertical

Technical background relating to EL/PL claims is preferable however not essential. Full training will be provided for the successful candidate

Experience in other claims is a distinct advantage

Excellent Policy interpretation skills

Ability to work to strict deadlines

Ability to manage competing commitments

Effective communication skills and key stakeholder relationship management skills

Knowledge of claims handling, fraud and impacting legislation

Adaptable to change

Claims Handling Authority/Licence appropriate to the work type

Strong relationship building skills and a professional and approachable manner