Guest Service Assistant
The Lodge
Guest Service Assistant
£23795
The Lodge, Bridgend, Perth and Kinross
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 2 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 56a84dea7a3840e8bb87361fe9aff2c2
Full Job Description
As a Guest Service Assistant you will be responsible for the following tasks;
- To ensure that guests receive an exceptional level of service
- To prepare and serve food items and drinks in line with company hygiene standards and following Scottish Licensing Law
- To be responsible for maintaining a comfortable atmosphere within the hotel's public areas
- Restaurant and bar duties including; taking guest orders, setting up, clearing tables, serving guests, replenishing of stocks and washing glasses
- To participate in guest activities that promote the hotel product and its services
- To ensure a high standard of cleanliness within public areas
- Some housekeeping tasks, Transparency | We ensure clarity in communication so that there are no surprises
- Ownership | We think and perform like owners
- Driven | We have a constant desire for improvement
- Investment in our People | We continuously invest in our people to ensure that they are the best that they can be
Previous experience in the same or similar role - Positive can do attitude is essential
- Previous experience in the hospitality industry is desirable but not essential
- Ability to provide and demonstrate exceptional guest service is essential
- Team player and able to work proactively with a wide remit is essential
Pulled from the full job description - Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking, Pension Scheme
- Discounted Hotel Stays across our 7H Portfolio
- Discounted Food and Beverage across our 7H Portfolio
- Learning and development opportunities across our 7H portfolio
- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Job Type: Zero hours contract
Pay: £11.44 per hour
Benefits: