Head Waiter

Harvey Nichols

Head Waiter

£24274

Harvey Nichols, Edinburgh

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 2 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: f3dec6ecb3eb4a5eb837a68c0573dacd

Full Job Description

As the new Head Waiter, you will work 42 hours a week in our flagship store, working 5 out of 7 days on a rota basis including weekend and evening shifts. The salary for this role is £11.67 per hour plus TRONC., As a Head Waiter, you will be helping to ensure our customers experience with us is a memorable 5

  • experience. You will:

  • Provide our customers with outstanding customer service skills

  • To deal with the recruitment process of waiters and liaison with senior managers

  • To organise daily delegation of duties to station waiters/Runner

  • To maximise sales by being able to make informed recommendations and suggestions to customers.

  • To oversee the smooth running of a section


  • Is this you?

    We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and food and are looking for something uniquely different.
  • Have you done something like this before?

  • Do you have a great knowledge and passion for all things food?

  • Are you great at talking to people?

    Luxury department store, Harvey Nichols, is searching for a new Head Waiter to join its thriving fourth floor restaurant in Edinburgh. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you., Here at Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

  • Up to 40% off fashion

  • Up to 40% off hospitality, foodmarket and hampers

  • 30% off beauty and perfumery, wine and spirits

  • Clothing allowance

  • Competitive service charge (TRONC)

  • Paid overtime


  • You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups - Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!